Support Guide

Find helpful links that may answer any questions you have about our product or business procedures.

General hair care and maintenance information

Shipping information and other related delivery topics

Human hair color guide and reference chart

Business accounts for licensed professionals

Information about our available hair textures

Information about our product returns and exchanges

We can be reached toll-free from 9 AM to 5 PM (PST) Monday thru Friday. You may also leave a message by clicking this box.