Support Guide

Find helpful links that may answer any questions you have about our product or business procedures.

Support

Hair Care

General hair care and maintenance information

Support

Shipping Information

Shipping information and other related delivery topics

Support

Hair Colors

Human hair color guide and reference chart

Support

Business Accounts

Business accounts for licensed professionals

Support

Hair Textures

Information about our available hair textures

Support

Returns & Exchange Policy

Information about our product returns and exchanges

Contact Us

Support

We can be reached toll-free from 9 AM to 5 PM (PST) Monday thru Friday. You may also leave a message by clicking this box.