Unless otherwise agreed in writing, delivery shall be made in accordance with the Seller’s shipping policy in effect on the date of shipment. Delivery dates provided by the Seller are estimates only. Seller will make reasonable efforts to deliver in accordance with such dates; however, Seller will not be liable for failure to deliver as estimated. Unless otherwise agreed in writing by Seller, Goods shall be packaged according to Seller’s standards and practices.

Same-Day Shipping Information
If you would like your order to be shipped the same day, then orders must be placed by 2 PM P.S.T. Otherwise, the order will be processed on the next business day. Any order placed on the weekend, or on a holiday, will be processed the next business day.

Refused packages, Wrong addresses, and Failed Delivery Attempts
If a package delivery is returned because UPS made three unsuccessful delivery attempts, wrong address, or the customer refused the package and sent back to us for any reason, the returned shipping cost will be automatically deducted from the customer’s Store Credit or Refund. If you want your order to be shipped back to you again, you may do so by paying the shipping and handling fee again with a “return to shipper fee” which is the amount you paid for the shipping and handling when you first placed the order.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.